Expert HVAC Repairs When You Need Them Most
Fast, Reliable Service from Experienced Technicians
We repair all types of HVAC systems:
- Central air conditioning units
- Furnaces and heating systems
- Heat pumps
- All major brands
When Your HVAC System Needs a Little Help
When your heating or cooling system fails, every hour without a working HVAC system can feel like an eternity. In the Mena and Waldron areas, where temperatures can range from freezing winters to hot summers, prompt repairs aren’t just about comfort—they’re essential for protecting your home and family.
At WestArk Heat & Air, we understand the urgency of HVAC problems. Our diagnostic approach combines 30+ years of troubleshooting experience with a methodical process that identifies the root cause of issues quickly. Rather than applying temporary fixes that lead to repeat problems, we focus on implementing lasting solutions that restore your system to proper operation.
Common HVAC Problems We Solve
Expert Repair for All Your Heating and Cooling Issues
Air Conditioning Problems
When Arkansas summers hit, a failing AC system becomes an emergency. We regularly repair common cooling issues, including:
- Low refrigerant levels and refrigerant leaks
- Failed capacitors and contactors
- Compressor problems
- Frozen evaporator coils
- Electrical control failures
- Sensor problems
- Drainage issues causing water leakage
- Fan motor failures
Heating System Problems
During colder months, we repair all types of heating issues:
Furnace ignition or pilot control problems:
- Malfunctioning thermostats
- Mechanical wear and system breakdowns
- Airflow restrictions
- Heat exchanger issues
- Heat pump refrigerant leaks
- Electric heating element failures
- Gas valve or burner problems
General System Issues
Some problems affect your entire HVAC system regardless of season:
- Thermostat malfunctions
- Electrical connection problems
- Ductwork leaks affecting efficiency
- Dirty filters restricting airflow
- Control system failures
- Unusual noises indicating mechanical problems
- Systems running constantly without reaching desired temperature
- Zones not receiving adequate heating or cooling
Our Diagnostic Process
Our repair process begins with thorough diagnosis. We start by listening to your description of the problem—the sounds, symptoms, and patterns you’ve noticed matter. Next, we inspect your system using specialized diagnostic tools to test electrical components, measure refrigerant levels, evaluate airflow, and identify temperature differentials. This methodical approach allows us to pinpoint the exact cause of your system’s issues without guesswork, leading to more effective repairs and avoiding unnecessary parts replacement.
For older systems with multiple issues, we provide honest assessments about repair versus replacement options, helping you make informed decisions about the most cost-effective solution for your situation.
Restore Your Comfort with WestArk Heat & Air’s Expert Repair Service
When your heating or cooling system shows signs of trouble, waiting often leads to bigger problems and more expensive repairs. Our experienced technicians are ready to diagnose and fix your HVAC issues quickly, restoring your comfort and potentially extending your system’s lifespan. With our transparent pricing, quality parts, and 30-day labor warranty on most repairs, you can count on WestArk Heat & Air for honest, reliable service throughout Mena and Waldron.
CALL (479) 216-8571 TO SCHEDULE YOUR REPAIR
Serving Mena & Waldron, Arkansas
Most installations completed in just one day | Manufacturer warranties plus 1-year labor warranty
FAQs
Frequently Asked Questions About HVAC Repairs:
- How much does an HVAC repair typically cost?
Repair costs vary depending on the issue, parts required, and complexity of the work. We charge a diagnostic fee to assess your system, then provide a clear, upfront quote before any repair work begins. We’ll always explain your options and help you decide whether repair or replacement makes more financial sense, especially for older systems.
- How quickly can you come fix my system?
We respond promptly to service calls during our business hours (Monday-Friday, 8am-5pm). While we don’t offer weekend emergency service, we prioritize customers without functioning systems during regular business hours and make every effort to schedule repairs as quickly as possible.
- Do you repair all brands of HVAC equipment?
Yes, we repair all major HVAC brands including Carrier, Trane, American Standard, Rheem, Ruud, and many others. We have particular expertise with Amana and Goodman systems, but our technicians are trained to diagnose and repair virtually any residential HVAC system in the Mena and Waldron areas.
- What’s included in your diagnostic fee?
Our diagnostic fee covers the technician’s travel time, initial system inspection, and identification of the problem. This thorough assessment allows us to provide an accurate repair quote. If you approve the repair, we begin work immediately to restore your comfort as quickly as possible.
- Do you offer any warranty on repairs?
Yes, we provide a 30-day labor warranty on most repair work. Some electronic components like circuit boards may have more limited warranty coverage due to their vulnerability to power surges and environmental factors. All replacement parts come with their respective manufacturer warranties.
- How do I know if I should repair or replace my system?
We generally recommend considering replacement if: your system is over 15 years old, requires frequent repairs, uses outdated refrigerant (R-22), or if repair costs would exceed 50% of replacement. We provide honest assessments to help you make the most cost-effective long-term decision.
My system is running but not cooling/heating properly. What could be wrong?
Many issues can cause poor performance: restricted airflow from dirty filters, refrigerant leaks, thermostat problems, duct leaks, or component failures. Our diagnostic process will identify the specific cause and allow us to recommend the appropriate solution.
- Do you repair mini-split systems?
Yes, we repair Daikin and other brands of mini-split systems. However, mini-splits often have limited repairability by design. In some cases, particularly with off-brand units where parts aren’t readily available, replacement may be the only viable option.
- What payment methods do you accept for repairs?
We currently accept cash, checks and credit cards for all repair services.
- What can I check before calling for service?
Before calling, check these simple items: ensure your thermostat is set to the correct mode and temperature, replace batteries if the thermostat is blank, check/replace air filters, verify circuit breakers haven’t tripped, and make sure outdoor units are free from debris. If these steps don’t resolve the issue, give us a call for professional assistance.